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Sprint Nextel to Lay Off 4,000 Workers and Close 125 Stores

 

The cost-cutting moves come after the company lost more than 100,000 customers in the fourth quarter of 2007.

‹ China Mobile Still in IPhone Talks After Unicom Deal Report: EBay to Sell Skype to Group of Private Investors ›

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READER FEEDBACK

Rick in NC Fri, 2008-01-18 13:06

I too will be one of those that leave Sprint as soon as my plan expires.
I renewed my plan last July and the customer service at that point has sucked.

These companies can say all they want to about pricing being the reason, but you can not beat good customer service. Since the merger of Sprint-Nextel, customer service has really been bad.

Will the layoff of 4K people correct this? I doubt it.

rick

Ben Tue, 2008-01-22 10:27

Again, another big corporation missing the point. Pricing has nothing to do with Sprint's woes. People are leaving Sprint for several reasons:

1. Poor quality of signal
2. Poor customer service
3. Poor choice of phones

That's it. I am leaving Sprint when the contract is up due to all three of these areas. Sprint is laying off people due to bad judgement calls? Hardly seems fair, look at the exec's at the top. That's where cuts should be made, but wishful thinking.

Antony Wed, 2009-03-11 07:51

I left Nextel and I'm so glad that I did, Now I have a Net10 prepaid and I'm only paying 10 cents per minute no matter what, that's 10 cents for local or national calls and 0.05cents for text messages, Nextel did me a favor because now I'm saving money.

Anonymous Tue, 2009-09-01 04:16

cancel all Sprint wireless services for your entire family, encourage all your friends and acquaintances to do the same – You will be amazed at how good the customer service is at AT&T, Verizon and T-mobile.

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