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How To Do CRM Online: Three Big Ideas for 2008

 

Just as all politics is local, all business is now online. Even if you don't offer e-commerce, customers and critics will be talking about you online anyway. Here?s how to cope.

‹ Can Google Apps Crack the Fortune 500 and Large Enterprises? Lawmakers Question What to Do with Public Safety Spectrum ›

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READER FEEDBACK

Christian Smagg Mon, 2008-01-07 12:11

Thanks for this excellent post!

I echo your first "big idea for 2008".

With the rise of social media and user-generated content, managing online reputation is fast becoming a growing problem for businesses.

The Internet has quickly become a complex ecosystem where public opinion can be created and disseminated within seconds. Keeping your eyes and ears on the world of consumer generated media can be a daunting task for any company.
Blogs, forums, wikis and social networks gain popularity every day and without a plan to monitor and manage your company’s online reputation, you could be at risk.

For further insight on this topic, please visit:
http://www.saastream.com/my_weblog/2008/01/new-years-top-r.html
http://www.saastream.com

john farmer Tue, 2008-04-15 16:34

Looking for a system that will provide means for contacts between general managers and members of boards, which will enable Gm to tract all conversations and post so that company president can obtain info when he feels a need to. Also a system that will allow company president to send to all board member info on company mile stones,contract signings,etc.. System needs to be easy to use, cost effective, and can be hosted on company server or remote server. DO not need sales info to be part of this project. Any suggestions would be welcome.

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