Telecom managers will need to get a handle on which technologies are likely to emerge in the telecommunications industry over the next five years because users are going mobile with or without IT support.
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Telecom managers will need to get a handle on which technologies are likely to emerge in the telecommunications industry over the next five years because users are going mobile with or without IT support.
Investing in mobile technologies is all very well, but there are real dangers involved. How many organisations really have any idea of the true cost of ownership of new technologies that they implement? And just how much technology is being implemented without either a clear requirement or objective for return on investment?
Investing in technology on a ‘me too’ basis makes no commercial sense. And yet it is becoming commonplace. Technology underpins every facet of business today, with downtime or poor performance fundamentally compromising profitability. Yet despite the apparent maturity of the industry few companies have achieved any real understanding of how best to exploit IT to deliver business success.
Instead, organisations lurch from one technology implementation to another, with decisions based on a number of spurious demands with no one at any level prepared to take any real responsibility for ensuring the delivery of a tangible ROI.
And once aboard this IT carousel it is near impossible to step off; organisations must consider how many ‘must have’ investments will compromise rather than enable business; and at what cost?
In a technology dependent economy, IT professionals must be prepared to undertake a vital role that combines technology innovation with business understanding. In short, isn’t it time to regain control over IT to achieve real business value?
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