Much of what Web 2.0 (aka Enterprise 2.0) tools provide is collaboration capabilities. If you have spent some time in the Lotus Notes world in the past (or present), much of this should be familiar to you, but with some new twists. For example, the idea of a blog or forum is to provide an open online forum where knowledge is institutionalized. This is a great idea, and I first experienced it years ago with Lotus Notes Discussion databases.

One of the differences is that there is a more open, platform independent, versatile, and modular infrastructure in place today, as opposed to the infrastructure intensive Lotus Notes platform.

While the ideas of people writing down notes and then leaving seems long ago antiquated, the ideas of wikis and tagging are more recent evolutions. The author is totally correct that the driver for success in this more potentially collaborative world is cultural change: less protectiveness of information; more open exchange; encouraging people to participate; eliminating fear; etc.

The idea of "rogue IT" was mentioned. One thing that Web 2.0 technology can do is provides insights into what people want and need, instead of guessing or pushing it down. I am not suggesting people always know what they want, or that what they think they need locally will not be in conflict with what is good for the whole, but much is to be learned by management from the blogs.

In the Lotus Notes world, things were very parallel in that it called for a Champion. Yes, the idea of saying "don't send an email, post it" sounds very familiar!

Another Lotus Notes parallel is the idea of being in constant beta. Lotus Notes applications were always easy to upgrade or enhance, and often that is why they were used. Sometimes they were used as temporary solutions to allow the organization to stabilize, then find a solution of more permanent nature that could scale and support the requirements better - once they were fleshed out through constant experimentation and upgrades.
_____________________
John Reiling
Project Management Training Online
Lean Six Sigma Training Online

Much of what Web 2.0 (aka Enterprise 2.0) tools provide is collaboration capabilities. If you have spent some time in the Lotus Notes world in the past (or present), much of this should be familiar to you, but with some new twists. For example, the idea of a blog or forum is to provide an open online forum where knowledge is institutionalized. This is a great idea, and I first experienced it years ago with Lotus Notes Discussion databases.

One of the differences is that there is a more open, platform independent, versatile, and modular infrastructure in place today, as opposed to the infrastructure intensive Lotus Notes platform.

While the ideas of people writing down notes and then leaving seems long ago antiquated, the ideas of wikis and tagging are more recent evolutions. The author is totally correct that the driver for success in this more potentially collaborative world is cultural change: less protectiveness of information; more open exchange; encouraging people to participate; eliminating fear; etc.

The idea of "rogue IT" was mentioned. One thing that Web 2.0 technology can do is provides insights into what people want and need, instead of guessing or pushing it down. I am not suggesting people always know what they want, or that what they think they need locally will not be in conflict with what is good for the whole, but much is to be learned by management from the blogs.

In the Lotus Notes world, things were very parallel in that it called for a Champion. Yes, the idea of saying "don't send an email, post it" sounds very familiar!

Another Lotus Notes parallel is the idea of being in constant beta. Lotus Notes applications were always easy to upgrade or enhance, and often that is why they were used. Sometimes they were used as temporary solutions to allow the organization to stabilize, then find a solution of more permanent nature that could scale and support the requirements better - once they were fleshed out through constant experimentation and upgrades.
_____________________
John Reiling
Project Management Training Online
Lean Six Sigma Training Online

There are really just 5 activities that need attention in a transaction supporting environment:

* Gathering (including storing)
* Categorizing
* Assigning Ownership
* Acting
* Sharing

These occur together and in loops and support various levels of stakeholders, from ERP, to CRM, to IT, to BPM and most other acronyms you can think of. They can all be analyzed and broken down in terms of the five tasks.

Companies all incur expenses to conduct these tasks, and need to understand in which task(s) most of their costs or service deficiencies lie in order to address them. Web 2.0 mitigates some of them primarily by opening up "the network" to the world, and secondarily by giving users administrative control over parts of the network.

Lotus Notes/Domino was a great medium for this kind of software, but once IBM bought it, they effectively killed it. Too bad they don't have leading products in this space.

This article is very simple and having lot of examples. It gave me an idea to use Web 2.0 in Software Development Environment.