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Comair's Christmas Disaster: Bound To Fail

 

The 2004 crash of a critical legacy system at Comair is a classic risk management mistake that cost the airline $20 million and badly damaged its reputation.

‹ P&G Finds a Green Alternative to Travel in Telepresence Raytheon Reaps Green Success From Sowing Sustainability Seeds ›

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READER FEEDBACK

Anonymous Tue, 2008-04-29 17:21

1 Where did the misalignment between the business strategy and the information systems occur?

2 What might you have done, as the manager of flight operations, to make sure your system was in proper shape to support your organization? Why do you think it didn’t happen in this case?

3 Was there anything Delta executives could have done during the merger to have avoided this type of exposure from their new acquisition?

4 What could Comair IT executives have don to get the proper funding and priory for upgrading this legacy system? What would the general managers have had to hear in order to respond appropriately?

Anonymous Thu, 2008-10-16 09:15

hi guys ^^

Anonymous Wed, 2009-04-22 16:15

I laughed, I cried. The only thing better than this article is Ty Willingham's book.

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